Privacy Policy
Privacy Policy
Peak to Creek Properties Ltd.
Effective Date: 10/22/2024
1. Introduction
Peak to Creek Properties Ltd. ("we," "our," or "us") is committed to safeguarding the privacy of our website visitors, guests,
and clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our
website or services, you consent to the data practices described in this policy.
2. Information We Collect
We collect personal information that you provide directly to us and information is automatically collected through your use of
our website and services. The types of personal information we collect include:
1. Personal Identifiers:
- Name
- Email Address
- Phone Number
- Mailing Address
- Date of Birth (for age verification)
2. Financial Information:
- Payment details, including credit card information (processed via secure third-party payment processors).
3. Reservation Details:
- Check-in and check-out dates
- Property preferences
- Number of occupants
4. Website Usage Information:
- IP address, browser type, operating system, referring URLs, and other technical data related to your visit to our website.
5. Communications:
- Emails, messages, and call recordings when you contact us for customer support, inquiries, or booking-related
communication.
3. How We Use Your Information
We use the collected information for the following purposes:
1. To Facilitate Bookings and Reservations:
- Process reservations, payments, and confirmations.
- Communicate important information about your booking, including check-in instructions, updates, and customer service.
2. To Improve Our Services:
- Analyze website usage to enhance our website functionality, design, and user experience.
3. Marketing and Promotions:
- Send marketing communications, promotions, and newsletters (with your consent). You can opt out of marketing
communications at any time.
4. Compliance with Legal Obligations:
- Comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
1. Service Providers:
- We may share information with third-party service providers that help us operate our website, manage bookings, process
payments, and enhance our services (e.g., payment processors, and property management software providers).
2. Legal Compliance:
- We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders
or government agencies).
3. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred
as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized
access, disclosure, alteration, or destruction. This includes secure servers, encrypted communication, access controls, and
regular security audits.
While we strive to protect your personal information, no electronic transmission or storage method is 100% secure.
Therefore, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us
understand user behaviour, personalize content, and improve our website performance.
Types of Cookies Used:
1. Essential Cookies: Necessary for website functionality and cannot be disabled.
2. Analytical/Performance Cookies: Help us analyze website traffic and user behaviour.
3. Advertising/Marketing Cookies: Used to deliver relevant advertisements to you.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website
performance and functionality.
7. Your Data Protection Rights
You have the following rights regarding your personal information:
1. Right to Access: You can request a copy of your personal information that we hold.
2. Right to Rectification: You can request corrections to any inaccurate or incomplete information.
3. Right to Erasure: You can request the deletion of your personal information under certain conditions.
4. Right to Restrict Processing: You can request that we limit how we use your information.
5. Right to Data Portability: You can request to receive your personal information in a structured, commonly used format.
6. Right to Object: You can object to the processing of your personal information for direct marketing or other specified
purposes.
To exercise these rights, please contact us at [contact email]. We will respond to your request within the timeframes required
by applicable law.
8. International Data Transfers
Your personal information may be stored and processed in countries other than your country of residence. By using our
services, you consent to the transfer of your information to countries that may have different data protection laws than your
own.
9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply
with legal obligations, resolve disputes, and enforce agreements.
10. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal
information from children under 18. If we learn that we have collected information from a child under 18 without parental
consent, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify
users of significant changes through our website or direct communication.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact
us at:
Peak to Creek Properties Ltd.
2129 Lake Placid Rd, Whistler, BC V0N 1B2
info@peaktocreekproperties.com
+1 778-846-2206